Refund Policy

Effective Date: 05/22/2022

At Payment-Relief Insurance, we are committed to ensuring customer satisfaction with our services. This Refund Policy outlines the conditions under which refunds will be granted.

1. Eligibility for Refunds

You are eligible for a refund if:

• You submit a written request for cancellation of your insurance policy within 14 days of the policy’s purchase date (referred to as the “cooling-off period”).
• The written request must be sent to our designated email or physical mailing address, clearly stating your policy details and reason for cancellation.

2. How to Request a Refund

To request a refund, you must provide a written notice to Payment-Relief Insurance within 14 days of purchasing your policy. This written notice should include:

• Your full name and contact information.
• Policy number or identification.
• Date of purchase.
• Reason for requesting the refund.

Refund requests can be submitted by:

• Email: info@paymentreliefinsurance.com
• Mail: 1445 Woodmont Ln NW, Atlanta GA, United States

3. Refund Processing

Once we receive your written refund request, we will:

• Review the request and confirm the policy cancellation.
• Process the refund within 7-10 business days from the date of cancellation approval.
• Refund the payment using the same method you used for the original transaction (e.g., credit card, bank transfer).

Please note that:

• Refunds will be issued in full if the request is made within the 14-day cooling-off period and no claims have been made under the policy.
• If any claims have been made, no refund will be issued, and the policy will remain active.

4. Non-Refundable Fees

Any administrative or processing fees associated with the policy that are explicitly non-refundable will not be returned.

5. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on our website with the effective date of the modification.

6. Contact Us

If you have any questions regarding this Refund Policy, please contact us at:

Email: info@paymentreliefinsurance.com
Phone: 888-291-9607